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In this video, you will see a comprehensive review of Cathay Pacific’s New business class dining service that was introduced on August,1st for flights to London Gatwick and Chicago, expected to be expanded to all long haul routes in the third quarter of 2019. I booked CX806 to Chicago for the sole purpose of this review. A roundtrip ticket from Shanghai to Chicago via Hong Kong costed ~ 3400USD.
Cathay Pacific’s business class dining has been a persisting issue within the frequent flyer circle. Their lackluster presentation and disappointing quality is nowhere to close to their immediate competitors such as EVA Air, Qatar, JAL..etc. This is not the first initiative taken by the management to reform their catering. A Dine on Demand concept was introduced for a brief trial in the mid 2017 but faded with miserable failure due to the lack of manpower. However, this time the management is more than determined to launch this service because there is no longer a trial. According to the official roll out schedule, Cathay Pacific is anticipating this new service flow to cover all of their long haul destinations by the third quarter of 2019. This is surely an ambitious endeavor consider the financial and market pressure Cathay is currently undertaking. Nevertheless, I am impressed to see the management dedicating some effort to respond to the feedback of their loyal passengers. Whether or not this is going to be successful, time will surely tell. I am booked to fly from Chicago to Hong Kong in December and hopefully by then, all the details and imperfections will be polished.
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Music Credits :
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